Night Auditor

Stonebridge Hospitality Management•Fort Lee, NJ

13d•Onsite

About The Position

The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and responding to guest inquiries to ensure smooth overnight hotel operations. The role is based in Fort Lee, New Jersey, is non-exempt, and is full-time. It reports to the Front Office Manager/Accounting Manager. The listed pay range is “$19nter hourly rate.” The position involves greeting and registering guests, managing room availability and guest accounts in the property management system, auditing daily revenues, assisting with guest check-outs, handling reservations and phone inquiries, and coordinating with overnight housekeeping or maintenance staff. It also includes providing information about hotel services and local attractions, documenting guest feedback, performing nightly bucket checks, and helping maintain overnight security and safety. Work is primarily indoors and includes frequent computer and telephone use, extended periods of sitting, and occasional standing, walking, and lifting items up to 10 pounds. The employee must be available for overnight shifts, including weekends and holidays. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Stonebridge states that it provides equal employment opportunities and will make reasonable accommodations for disabled team members. Openings are projected to close within 30 days of the original posting date; this position will no longer be available 30 days from 2026-10-28.

Requirements

Previous experience in a hospitality or customer service role is preferred.
Proficiency in basic bookkeeping and balancing financial transactions.
Strong verbal and written communication skills.
Proficiency with property management systems and office software.
Excellent customer service and problem-solving skills.
Ability to work independently and make decisions with minimal supervision.
Detail-oriented with strong organizational skills.
Availability to work overnight shifts, including weekends and holidays.

Nice To Haves

Previous experience in a hospitality or customer service role.

Responsibilities

Greet, register, and assign rooms to hotel guests.
Verify customer payment methods and process credit authorizations.
Maintain accurate records of room availability and guest accounts using the property management system.
Balance daily receipts and revenues and conduct income audits on posted revenues.
Assist guests with check-out processes, review accounts, and resolve discrepancies.
Answer phone calls promptly, direct inquiries, and address guest needs.
Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
Make and confirm reservations, ensuring accurate data entry.
Provide guests with information on hotel services and local attractions.
Document guest feedback and escalate issues to management when necessary.
Perform nightly bucket checks to ensure compliance with hotel standards.
Help maintain security and safety during overnight shifts by monitoring guest activity and access.