Night Auditor

Courtyard Bloomingdale • Bloomingdale, IL

13d • $16 - $18 • Onsite

About The Position

The Night Auditor reconciles hotel cashier transactions, reviews and compiles management reports, and ensures accurate guest billings and city ledger transactions. The role also communicates concerns and related issues to management and performs guest service agent duties as needed, including guest check-in and check-out, reservations, wake-up calls, and switchboard operations. This position works a late/overnight shift at Courtyard Bloomingdale in Bloomingdale, Illinois.

Requirements

• High school diploma or equivalent and/or one year of progressive experience in a hotel or related field.
• Computer knowledge and skills.
• Ability to work with financial information and data and perform basic arithmetic.
• Ability to prioritize job functions and multitask to meet deadlines.
• Effective verbal and written communication with employees and guests at all levels.
• Effective listening skills, including understanding and clarifying concerns raised by employees and guests.
• Ability to understand and apply complex information and data from various sources.
• Ability to maintain confidentiality.
• Ability to work flexible and sometimes long hours.
• Ability to perform sedentary work, exerting up to 10 pounds of force occasionally and negligible force frequently or constantly.

Nice To Haves

• Guest service experience.

Responsibilities

• Perform guest services functions, including checking guests in and out, taking reservations, and handling wake-up calls.
• Audit and reconcile financial and statistical reports.
• Prepare and distribute required daily reports, including Daily Operating Reports, discount program reports, and tax reports, according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile Front Desk and Food & Beverage cashier work.
• Audit, reconcile, consolidate, and transmit credit card transactions in a timely manner.
• Ensure reported numbers and statistics are accurate.
• Input and update financial information in the corporate communications network.
• Perform daily, weekly, monthly, and annual data-processing system functions as required.
• Keep management informed of unusual operational or financial events and deviations from policies or procedures.
• Ensure overall guest satisfaction and handle guest requests.
• Respond to governmental inquiries upon receipt.
• Attend required hotel meetings and trainings.
• Maintain regular attendance, proper uniform and nametag, and high standards of personal appearance and grooming.
• Comply with hotel standards and regulations to support safe and efficient operations.
• Identify problem areas, assist in implementing solutions, and handle problems by anticipating, preventing, identifying, and resolving them.
• Maintain confidentiality and show initiative by anticipating guest or operational needs.
• Cross-train in other accounting or hotel-related areas and perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty, personal, medical, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED