Night Auditor

Beaver Creek Lodge • Beaver Creek, CO

13d • $23 - $25 • Onsite

About The Position

The Night Auditor reconciles hotel cashier transactions; reviews, organizes, and compiles management reports; and ensures the accuracy of guest billings and city ledger transactions. The role also communicates concerns and related issues to management and performs guest service agent duties as needed, including check-in, check-out, switchboard operation, and reservations.

The position is based at Beaver Creek Lodge Autograph Collection in Beaver Creek, Colorado. It is a late/overnight-shift role. Flexible and long hours may sometimes be required. The posting describes sedentary work, involving up to 10 pounds of force occasionally and negligible force frequently or constantly.

Full-time associates are offered a benefits package that includes insurance coverage, retirement-plan matching, paid leave, educational opportunities, and a Vail/Beaver Creek Merchant Ski Pass or cash-equivalent bonus. The posting notes that benefits do not apply to part-time positions and that some benefits vary by location and collective bargaining agreement.

Requirements

• High school diploma or equivalent and/or one year of progressive experience in a hotel or related field.
• Computer knowledge and skills required.
• Ability to work with and understand financial information and data, and perform basic arithmetic functions.
• Ability to prioritize and multitask to meet deadlines.
• Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to understand and apply complex information and data from various sources to meet objectives.
• Ability to maintain confidentiality.
• Warm, friendly, attentive, courteous, and service-oriented demeanor.
• Ability to maintain regular attendance as required by a schedule that varies with hotel needs.
• Ability to wear the proper uniform and nametag and maintain high standards of personal appearance and grooming.
• Sedentary work: exert up to 10 pounds of force occasionally and negligible force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Late/overnight shift; flexible and long hours may sometimes be required.

Nice To Haves

• Guest service experience preferred.

Responsibilities

• Reconcile hotel cashier transactions and ensure accuracy of guest billings and city ledger transactions.
• Perform guest services functions as required, including checking guests in and out, taking reservations, and handling wake-up calls.
• Audit and reconcile financial and statistical reports.
• Prepare and distribute daily reports, including Daily Operating Reports, Discount Programs, and Tax Reports, according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile Front Desk and Food & Beverage cashier work.
• Audit, reconcile, consolidate, and transmit credit card transactions on time.
• Ensure the accuracy of reported numbers and statistics.
• Enter and update financial information in the corporate communications network.
• Perform daily, weekly, monthly, and annual data-processing system functions as required.
• Keep management informed of unusual operational or financial events and deviations from policies or procedures.
• Respond to governmental inquiries upon receipt.
• Handle guest requests and ensure overall guest satisfaction.
• Communicate concerns and related issues effectively to all levels of management.
• Prioritize job functions to meet deadlines.
• Attend required hotel meetings and trainings.
• Maintain regular attendance, high standards of personal appearance and grooming, and compliance with hotel standards and regulations.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Anticipate, prevent, identify, and solve problems as necessary.
• Maintain confidentiality of information and show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.
• Be willing and able to cross-train in other accounting or hotel-related areas.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• Vail/Beaver Creek Merchant Ski Pass or EOS cash-equivalent bonus ($1,089)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED