Night Auditor (3rd Shift) - Club Wyndham Avenue Plaza

Travel + Leisure Co.•New Orleans, LA

13d

About The Position

Travel + Leisure Co. is hiring a Night Auditor for Club Wyndham Avenue Plaza. In this guest-services role, you will welcome guests and support them throughout registration and checkout, helping make their vacations memorable. You will provide information about the resort and nearby attractions, quote room rates, confirm reservations, process transactions, and respond to guest questions and concerns. Weekend availability is required.

Requirements

Maintain a professional appearance and a positive, can-do attitude.
Excellent communication skills, including the ability to read, write, and understand English.
Ability to solve problems with minimal supervision.
Basic math skills and knowledge of proper cash-handling procedures.
Ability to multitask and work in a fast-paced environment.
Strong attention to detail and organizational skills.
Basic computer and office skills.
Must be available to work weekends.

Responsibilities

Welcome guests and provide warm, friendly service.
Guide guests through registration, issue unit keys, and provide information about the resort and area attractions.
Process cash and credit card transactions according to established procedures.
Balance cash receipts, perform bucket checks, and handle other cashier and money-handling responsibilities.
Complete guest check-out procedures and verify charges and credits in guest folios.
Reserve and confirm reservations for individuals and groups.
Provide guests with room-rate quotes.
Respond to guest inquiries and concerns as quickly and completely as possible.