Night Auditor

TPG Hotels & Resorts • Providence, RI

13d

About The Position

The Night Auditor oversees the hotel’s financial and administrative activities during the night shift. The role combines guest services and front desk operations with financial reconciliation, reporting, bookkeeping, and monitoring hotel safety and security. It requires attention to detail, strong organizational skills, and the ability to work independently.

Requirements

• High school education or equivalent previous experience.
• Proven experience in hotel front office operations or guest services.
• Excellent communication and problem-solving abilities.
• Proficiency in hotel management software and computer systems.
• Experience with Microsoft Office applications.

Responsibilities

• Assist guests with late check-ins and early check-outs, and respond to guest inquiries, concerns, and requests.
• Process overnight check-ins and check-outs; manage reservations and room assignments.
• Handle phone calls, take messages, and provide information to guests.
• Maintain accurate records of financial transactions, guest interactions, and other relevant information while complying with data protection and privacy regulations.
• Perform administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
• Compile and distribute daily reports to management, housekeeping, maintenance, and other departments.
• Verify and reconcile guest accounts, charges, and payments.
• Prepare and balance daily revenue reports, including room, food and beverage, and other revenue.
• Post charges, payments, and adjustments to guest accounts.
• Perform end-of-day reconciliation and close financial transactions in the hotel's property management system.
• Monitor hotel premises during the night shift to support guest and property safety and security.
• Respond to emergencies, including fire alarms, medical incidents, and security breaches, and take appropriate action.

Benefits

• Health, dental, and vision insurance (benefits for full-time employees may include these).
• Disability insurance.
• Supplemental life insurance.
• Identity theft protection.
• Flexible spending accounts.
• 401(k) retirement plan.
• Paid time off, vacation, and holidays.
• Employee assistance program.
• Hotel discounts at properties in the TPG portfolio.
• Part-time benefits are also available; benefits vary by location.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED