Part Night Auditor

Schulte Companies•Chapel Hill, NC

12d

About The Position

Schulte Hospitality Group is seeking a service-oriented Part Night Auditor to support guest service and front desk operations. The role includes welcoming and assisting guests, handling arrivals and check-ins, responding to questions and telephone calls, managing cash according to procedures, and maintaining an organized front desk. The posting describes the position as part-time and notes that the hiring process may include interviews, a drug screen, background and reference checks, and a potential employment assessment.

Requirements

At least one year of experience in Front Desk Operations.
In-depth knowledge of hotel Front Desk operations.
At least a high school education.
Basic computer skills.
Ability to communicate effectively verbally and in writing.
Ability to exceed the expectations of guests and team members.
Excellent time management skills.

Responsibilities

Greet arriving guests and provide personal recognition.
Review daily arrival lists and help prepare and assemble welcome amenities.
Escort VIPs to their rooms and check them in before arrival.
Answer telephone calls within three rings, respond to questions, or transfer calls as needed.
Manage the issued bank, count it at the beginning and end of the shift, make cash drops according to procedures, and report cash overages or shortages to management.
Keep the front desk area clean and organized.
Assist with lobby activation as needed.
Follow proper procedures when handling guest personally identifiable information (PPI).
Follow the check-in and check-out checklist with guests.
Retrieve required identification documents and forms of payment upon guest arrival.
Attend promptly to guest needs and inquiries.
Perform other duties as assigned to meet business objectives.

Benefits

Daily Pay, allowing associates to get paid daily.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
Flexible work environment and opportunities for career growth.