Night Auditor-Part Time

Highgate Hotels•Greenville, SC

About The Position

The Night Auditor reconciles hotel cashier transactions, reviews and compiles management reports, and ensures the accuracy of guest billings and city ledger transactions. The role also communicates concerns and related issues to management and performs guest service agent duties as needed, including check-in, check-out, switchboard operation, and reservations. This part-time position is scheduled for 2–4 days per week, with shifts from 11:00 p.m. to 7:30 a.m.; weekend and holiday availability is required.

Requirements

High school diploma or equivalent and/or one year of progressive experience in a hotel or related field.
Computer knowledge and skills.
Ability to work with financial information and data and perform basic arithmetic.
Ability to prioritize job functions and meet deadlines, including while multitasking.
Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to understand and apply complex information from various sources.
Ability to maintain confidentiality.
Ability to maintain regular attendance according to hotel scheduling needs.
Ability to maintain a warm, friendly, attentive, courteous, and service-oriented demeanor and meet personal appearance and uniform standards.
Must be able to work weekends and holidays and accommodate flexible and sometimes long hours.
Sedentary work involving exertion of up to 10 pounds occasionally and negligible force frequently or constantly.

Nice To Haves

Guest service experience.

Responsibilities

Perform guest service functions, including checking guests in and out, taking reservations, and handling wake-up calls.
Audit and reconcile financial and statistical reports.
Prepare and distribute daily reports, including Daily Operating Reports, Discount Programs, and Tax Reports, according to hotel standards.
Prepare and distribute month-end reports.
Audit and reconcile Front Desk and Food & Beverage cashier work.
Audit, reconcile, consolidate, and transmit credit card transactions on time.
Ensure the accuracy of reported numbers and statistics.
Input and update financial information in the corporate communications network.
Perform daily, weekly, monthly, and annual data-processing system functions as required.
Keep management informed of unusual operational or financial events and policy or procedure deviations.
Help ensure overall guest satisfaction and handle guest requests.
Respond to governmental inquiries upon receipt.
Attend required hotel meetings and trainings, maintain regular attendance, and follow hotel standards and operating regulations.
Maintain confidentiality, identify operational or guest needs, and help address problems.
Cross-train in other accounting or hotel-related areas and perform other duties requested by management.