Night Audit

Crescent Careers • Nashville, TN

12d • Onsite

About The Position

The Night Auditor is in charge of the hotel during the overnight shift, helping maintain the safety and security of guests and hotel property. The role checks in guests arriving at night, assists with overnight requests, balances accounts from the day shift, reconciles accounts, and closes the business day. The Night Auditor provides customer service while keeping front desk and accounting operations running smoothly. The position uses the Hilton OnQ system to run night audit programs, make corrections, close the business day, and update systems for the next business day.

This is a full-time, on-site position in Nashville, Tennessee, with a stated pay rate of $18.00 per hour. A high school diploma or equivalent and two years of hospitality experience are required; hotel experience of one year is listed as preferred. The position includes benefits and team-member travel privileges with Hilton and Crescent Hotel and Resorts Management.

Requirements

• High school diploma or equivalent.
• Two years of hospitality experience required.
• Ability to communicate in English.
• Basic mathematical skills and ability to make accurate calculations using a 10-key.
• Ability to access and accurately input information using a moderately complex computer system.
• Ability to deal effectively with guest and employee concerns in a friendly and positive manner.
• Professional appearance and manner, an even disposition, and a self-starting attitude.
• Willingness to assist coworkers and work as part of a team.
• Ability to follow hotel safety and security policies, including key controls and reporting hazards or safety concerns.

Nice To Haves

• One year of hotel experience is listed as preferred.

Responsibilities

• Check in guests arriving at night and assist guests with overnight requests.
• Balance accounts from the day shift, reconcile revenue and settlement accounts, and close the business day.
• Help maintain the safety and security of guests and hotel property during the overnight shift.
• Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes or journals and breaking down revenue, covers, waiter fees, tips paid out, and settlements by type and cashier.
• Run audit reports and journals from the front office system, Point of Service, and computer.
• Make corrections and adjustments and handle computer problems that occur during the shift.
• Enter revenue, expenses, and allowances into the front office system to generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
• Maintain files and reset the system for next-day operations.
• Follow attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.
• Communicate professionally and courteously with guests and associates, assist coworkers, and follow hotel work, safety, and security procedures.

Benefits

• 401(k) program
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance
• Signing bonus
• Team-member travel privileges with Hilton and Crescent Hotel and Resorts Management

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED