Medical Office Receptionist
UT Health San Antonio • San Antonio, TX3d
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Medical Office Receptionist-Associate
UT Health San Antonio•San Antonio, TX
About The Position
Under direct supervision, provides office support in a clinical office to ensure patient satisfaction. The role performs front-office duties, coordinates patient appointments and records, and helps monitor patient flow and communicate waiting times to patients and families.
Requirements
- Demonstrate the ability to support the mission, vision, and patient promise throughout all interactions, following the UT Health Way.
- Demonstrate analytical thinking, including analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
- Demonstrate creativity and alternative thinking, and the ability to develop new ideas supportive of the UT Health Way.
- Proficient computer skills using Microsoft Office and database programs.
- Excellent verbal and written communication skills.
Responsibilities
- Check in patients and ensure completion of all necessary registration forms.
- Collect copays and assist patients when needed.
- Answer phones.
- Prepare patient charts and obtain medical record requests.
- Call outside providers to request medical records.
- Create new and follow-up appointments for patients as needed.
- Obtain referrals and authorizations for visits and testing when necessary.
- Monitor patient flow and keep patients and families informed of waiting times.
- Perform all other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Job Search Resources
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