Medical Receptionist

Kalwun Employee Network • Miami, FL

3d • Onsite

About The Position

Kalwun Development Corporation Ltd is seeking a Medical Receptionist for its Miami clinic. The role provides quality customer service and efficient administrative support, contributing to patient engagement and attendance. The receptionist works in a professional clinical environment assisting Aboriginal and Torres Strait Islander people with complex health-related issues. This is a full-time position; the clinic is open Monday to Friday. Applicants must be Australian Aboriginal or Torres Strait Islander people, and a Confirmation of Aboriginality must be provided.

Requirements

• Must be an Australian Aboriginal or Torres Strait Islander person; a Confirmation of Aboriginality must be provided.
• National police check.
• Current driver’s licence (minimum Ps).
• Excellent written and verbal communication skills.
• Computer literacy, including proficient keyboard and data-entry skills.
• Prior experience in a frontline customer-service role.
• Ability to work effectively as part of a multidisciplinary team.
• Tact and diplomacy, with the ability to maintain confidentiality.
• Professional and courteous manner when dealing with patients, staff and the general public.
• Ability to work independently and demonstrate initiative.
• Ability to work under pressure in a fast-paced environment, multitask and remain compassionate.
• Ability to build strong, respectful relationships with Aboriginal and Torres Strait Islander communities.

Nice To Haves

• Experience in an administrative role within the healthcare industry.
• Experience in a similar role or excellent customer-service skills.
• Understanding of Medicare billing items.
• Passion for making a positive impact and supporting others.

Responsibilities

• Book and confirm client appointments.
• Provide efficient and courteous customer service.
• Provide administrative support to clinical staff.
• Perform general office duties.
• Present a welcoming and professional manner in this frontline role.

Benefits

• Competitive salary of $66,630 plus superannuation.
• Salary sacrifice of $15,900 per annum, plus meal and entertainment expenses of $2,650.
• Five weeks of annual leave.
• Extra paid personal leave.
• Paid parental leave.
• Inclusive workplace focused on improving community health and wellbeing, with a commitment to cultural safety and respect.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed