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Care Coordinator
El Paso Physical Therapy Services • Horizon City, TX1d • Onsite
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Care Coordinator (Medical Receptionist/PSR)
El Paso Physical Therapy Services•Horizon City, TX
•Onsite
About The Position
El Paso Physical Therapy Services, a member of the Confluent Health family, is looking for a Part Time Front Desk Medical Receptionist to join our Horizon Office team! This is a Part Time position with up to 20 hours per week. The salary is $15.00 per hour. Clinic hours are Monday - Friday. At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the very first call through every visit. This is a fast-paced, multi-tasking role where no two days look the same, and where your ability to stay calm, follow through, and take ownership makes a direct impact on patients and the clinical team.
Requirements
- High School Diploma/GED required
- MS Office, basic office support skills (telephone, filing, data entry) and basic math skills
- Excellent telephone etiquette, pleasant personality and amazing customer service skills
- Verbal and written communication skills; ability to clearly communicate with others
Nice To Haves
- Previous experience in a similar role desired but not required
- Bilingual Preferred
Responsibilities
- Provide amazing customer service
- Check patients in/out
- Appointment scheduling
- Referral management
- Payment collection
- Warmly greet and welcome patients
- Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete
- Answer phones and/or direct patients and others to the appropriate area or person
- Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system
- Schedule patient appointments for both new and existing patients
- Perform routine administrative duties in a timely manner such preparing patient charts/documents, data entry and collection of payments
- Complete opening/closing duties and other duties as assigned
- Demonstrate amazing Customer Service and maintain HIPAA Compliance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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