Medical Receptionist - Highlands Family Medicine

Alpine Physician Partners • Denver, CO

1d • $19 - $22

About The Position

Highlands Family Medicine is seeking a friendly, organized Front Desk Receptionist to welcome patients and visitors and support daily office operations. The role provides a positive first point of contact for patients and helps ensure an efficient, professional reception experience in a fast-paced healthcare setting.

The receptionist handles administrative tasks such as collecting copayments, scheduling appointments, preparing paperwork, making reminder calls, maintaining accurate patient files, answering and screening calls, and supporting office projects. The position also helps keep the reception area clean and orderly and maintains office equipment and supplies. Additional duties may be assigned as needed.

Requirements

• High school diploma or equivalent.
• At least 1 year of receptionist experience, preferably in a healthcare setting.
• Proficiency in MS Word, Outlook, Excel, and EMR systems.
• Excellent communication skills for courteous and effective interaction with callers, physicians, and staff.
• Strong organizational skills, including prioritization, multitasking, and attention to detail.
• Ability to work well within a team.
• Ability to work independently in a high-stress environment.

Nice To Haves

• Healthcare-setting receptionist experience.
• Experience with Allscripts EMR.

Responsibilities

• Greet and direct visitors, provide clear instructions, and help them feel comfortable and informed.
• Collect copayments, schedule appointments, prepare paperwork, and make reminder phone calls.
• Maintain up-to-date and accurate patient files and data.
• Answer calls professionally, screen callers, take messages, and address caller needs with a focus on customer service.
• Support office operations through computer input, typing, scheduling, form preparation, correspondence, data compilation, and projects.
• Maintain office equipment and supplies and keep the reception area clean and orderly.
• Perform additional tasks and projects as needed.
• Create a positive impression for patients visiting the office.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off (PTO)
• Employee Assistance Program (EAP)
• Quarterly performance bonus eligibility based on individual and/or company performance
• Professional development and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED