Medical Assistant Receptionist - Family Medicine

McLaren Health Care•Holt, MI

About The Position

Under general supervision and according to established policies and procedures, the Medical Assistant Receptionist provides patient care by performing or assisting with medical procedures and tests used to examine and treat patients. Duties include taking vital signs, assisting with procedures and treatments, administering injections, and performing venipuncture. The role also performs clerical duties to support efficient operations. The position prepares examination rooms and supplies, organizes forms, and works collaboratively with providers to prepare patients and equipment, collect patient histories, document care, perform tests and treatments as directed, and assist with routine office procedures.

Requirements

High school diploma or equivalent and six months of experience as a Medical Assistant or Patient Care Tech; alternatively, a high school diploma or equivalent and completion of a medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic, or patient care technician program.
For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalents from MHC-approved providers for resuscitation certification is required within six months of hire.
For positions designated as float positions, travel to or between clinics is required.

Nice To Haves

Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT).
Electronic medical record experience.
One year of experience working in a medical office with multiple providers.
Previous experience working in a medical office of the same specialty.

Responsibilities

Respond promptly, professionally, and courteously to customers’ needs.
Communicate and cooperate effectively with patients, families, and staff.
Contribute to continuous quality improvement efforts.
Prepare examination rooms, turn on computer terminals, and stock rooms with supplies.
Organize forms for physicals and other visits.
Work with providers to collect patient histories and prepare patients and necessary equipment or supplies for visits.
Document interventions, patient and family responses, medications dispensed or prescribed, vital signs, and other information in patient charts or computer systems.
Administer EKGs, PFTs, immunizations, and medicines; draw blood as directed.
Obtain approval for and phone in prescriptions as directed.
Complete lab slips and referral forms as directed.
Assist with routine procedures for gynecological exams, physicals, and office visits.
Perform or assist with vital signs, medical procedures and tests, treatments, injections, and venipuncture.
Perform clerical duties to maintain efficient operations.