Medical Assistant Receptionist - Family Medicine

McLaren Health Care • Fenton, MI

6d

About The Position

Under general supervision and according to established policies and procedures, the Medical Assistant Receptionist provides patient care by performing or assisting with medical procedures and tests used in examining and treating patients. Duties include taking vital signs, assisting with procedures and treatments, administering injections, and performing venipuncture. The role also performs clerical duties to support efficient clinic operations.

The position prepares examination rooms and supplies, organizes forms, gathers patient histories, and works collaboratively with providers during patient visits. It documents care and patient responses in charts or electronic systems, performs tests and administers medications as directed, and assists with prescriptions, lab slips, referrals, and routine examinations.

Requirements

• High school diploma or equivalent and six months of experience as a Medical Assistant or Patient Care Tech; or a high school diploma or equivalent and completion of a medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic, or patient care technician program.
• For clinics with the Rural Health Designation, Basic Life Support (BLS) certification from the American Heart Association, American Red Cross, Canadian equivalents, or an MHC-approved resuscitation certification provider is required within six months of hire.
• For positions designated as float positions, travel to or between clinics is required.

Nice To Haves

• Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT).
• Electronic medical record experience.
• One year of experience working in a medical office with multiple providers.
• Previous experience working in a medical office of the same specialty.

Responsibilities

• Respond promptly, professionally, and courteously to customer needs; communicate and cooperate effectively with patients, families, and staff; and contribute to continuous quality improvement.
• Prepare examination rooms, including turning on computer terminals and stocking supplies.
• Organize forms for physicals and other visits.
• Collect patient histories and prepare patients and the necessary equipment and supplies for visits.
• Document interventions, patient and family responses, medications dispensed or prescribed, vital signs, and other information in patient charts or computer systems.
• Administer EKGs, PFTs, immunizations, and medications; draw blood; and perform other tasks as directed.
• Obtain approval for and phone in prescriptions as directed.
• Complete lab slips and referral forms as directed.
• Assist with routine procedures for gynecological exams, physicals, and office visits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED