Medical Receptionist - Family Medicine

Trinity Health•Langhorne, PA
•Onsite

About The Position

The Medical Receptionist is responsible for front desk operations and related tasks in a physician practice. As a client-facing professional, this role helps represent the practice in the community. The receptionist greets and assists patients, schedules appointments, maintains records and accounts, and supports patient satisfaction and efficient use of provider time and treatment rooms. The role also handles financial information and patient charges, manages credit extended to patients, and files, collects, and expedites third-party claims. The receptionist protects patient rights by maintaining the confidentiality of medical, personal, and financial information, and contributes to the team by completing related duties as needed. This is a full-time position at St. Mary Medical Center in Langhorne, Pennsylvania, with a Monday–Friday day shift.

Requirements

  • High school diploma or equivalent.

Nice To Haves

  • At least one year of physician office experience.

Responsibilities

  • Greet and help patients.
  • Schedule appointments in person or by telephone to support patient satisfaction, provider time, and treatment room utilization.
  • Maintain patient records and accounts.
  • Record and update financial information, record and collect patient charges, and control credit extended to patients.
  • File, collect, and expedite third-party claims.
  • Maintain the confidentiality of patients’ medical, personal, and financial information.
  • Complete related tasks as needed to contribute to the team.

Benefits

  • Medical, dental, vision, and mental health benefits available from the first day of employment.
  • Paid time off.
  • 403(b).
  • Education assistance.
  • Voluntary benefits, including pet insurance, accident insurance, and hospital indemnity insurance.
  • Flexible schedules.
  • Free onsite parking.
  • Referral Rewards Program.
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