Medical Receptionist - Family Medicine

Trinity Health•Bensalem Township, PA
•Onsite

About The Position

The Medical Receptionist handles front-desk tasks across a physician practice and represents the practice to patients and the community. The role greets and assists patients, schedules appointments, maintains records and accounts, and supports patient satisfaction, provider time, and treatment-room utilization. It also records and updates financial information, records and collects patient charges, manages credit extended to patients, and files, collects, and expedites third-party claims. The receptionist protects the confidentiality of patients’ medical, personal, and financial information and contributes to the team by completing related tasks as needed. This is a full-time position at Two Greenwood, 3331 Street Rd Suite 140, Bensalem, PA 19020. The schedule is Monday through Friday on the day shift.

Requirements

  • High school diploma or equivalent.

Nice To Haves

  • At least 1 year of physician office experience.

Responsibilities

  • Greet and assist patients.
  • Schedule appointments in person or by telephone.
  • Maintain patient records and accounts.
  • Support patient satisfaction, provider time, and treatment-room utilization through appointment scheduling.
  • Record and update financial information.
  • Record and collect patient charges.
  • Control credit extended to patients.
  • File, collect, and expedite third-party claims.
  • Maintain the confidentiality of medical, personal, and financial information.
  • Complete related tasks as needed to contribute to the team.

Benefits

  • Medical, dental, vision, and mental health benefits available from the first day of employment.
  • Paid time off.
  • 403(b).
  • Education assistance.
  • Voluntary benefits, including pet insurance, accident insurance, and hospital indemnity.
  • Flexible schedules.
  • Free onsite parking.
  • Referral Rewards Program.
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