Medical Receptionist - Family Medicine

Trinity Health•Falls Township, PA
•Onsite

About The Position

The Medical Receptionist is responsible for servicing all areas and completing tasks related to the front desk of a physician practice. As a client-facing professional, this role represents the practice in the community. The receptionist greets and assists patients, schedules appointments, maintains records and accounts, and supports patient satisfaction and efficient use of provider time and treatment rooms. The role also involves recording and updating financial information, collecting patient charges, managing credit extended to patients, and processing third-party claims. The receptionist protects patients’ medical, personal, and financial information and contributes to the team by completing related tasks as needed. This is a full-time, day-shift position at 4595 New Falls Rd, Levittown, PA 19056. The listed schedule is Monday through Friday, with day shift and evenings.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of physician office experience is preferred.

Nice To Haves

  • At least 1 year of physician office experience.

Responsibilities

  • Greet and assist patients.
  • Schedule appointments in person or by telephone to support patient satisfaction, provider time, and treatment-room utilization.
  • Maintain patient records and accounts.
  • Record and update financial information.
  • Record and collect patient charges.
  • Control credit extended to patients.
  • File, collect, and expedite third-party claims.
  • Maintain confidentiality of patients’ medical, personal, and financial information.
  • Complete related tasks as needed to contribute to the team.

Benefits

  • Comprehensive benefits package available from the first day of employment, including medical, dental, vision, mental health, paid time off, 403B, education assistance, and voluntary benefits.
  • Flexible schedules.
  • Free onsite parking.
  • Referral Rewards Program.
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