Medical Receptionist

The Kidney Experts, PLLC • Jackson, TN

1d • $15 - $17 • Onsite

About The Position

The Medical Receptionist works at The Kidney Experts’ main clinic in Jackson, Tennessee, supporting patients and the front-office team. The role welcomes patients, handles phone calls and voicemails, checks patients in and out, schedules appointments, creates patient charts, and maintains current insurance information. It also involves scanning insurance cards, addressing insurance errors flagged by billing, routing messages, stocking the front desk, and protecting patient privacy under HIPAA. The clinic is open Monday through Friday, 8:00 AM–5:00 PM. Medical-office experience is not required; training is provided in medical scheduling, insurance, and clinic systems. The employee will also be trained on AI tools as they are introduced to assist with tasks such as sorting incoming faxes and referrals.

Requirements

• High school diploma or equivalent.
• Friendly, patient manner.
• Comfort using a computer.
• Reliable and punctual.

Responsibilities

• Greet patients and answer phones in a friendly, professional manner.
• Check patients in and out.
• Schedule and confirm appointments.
• Create new patient charts and keep insurance information up to date.
• Scan insurance cards and correct insurance errors flagged by billing.
• Return voicemails and route messages.
• Keep the front desk stocked.
• Protect patient privacy and follow HIPAA requirements.
• Learn and use AI tools as they are introduced to support front-office work.

Benefits

• Health insurance, with the employer paying up to $500 per month, beginning the first of the month after starting.
• Dental and vision insurance fully paid by the employer.
• 401(k) with a 3% employer contribution after six months.
• One week of paid time off in the first year, increasing afterward.
• One week of sick leave that may be used for family.
• Short- and long-term disability coverage after one month.
• $50,000 life insurance policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED