Receptionist, School of Medicine, Georgetown University Medical Center
About The Position
The Receptionist supports the School of Medicine and the Office of the Executive Dean & Executive Vice President of Georgetown University Medical Center by maintaining a welcoming, organized, and efficient environment for visitors and community members. The role provides front-desk and customer-service support, including greeting and directing visitors, answering incoming calls, distributing mail, and performing occasional clerical duties. The Receptionist handles basic issues and refers more complex matters to higher-level staff. The position works under direct supervision, serves as a foundational administrative link within the department, and reports to the Vice Dean & Chief of Operations. It has no direct reports and involves extensive interaction with employees, visitors, and callers. The role supports the department’s daily operations and Georgetown University’s service-oriented community.
Requirements
- High school diploma.
- 0 to 2 years of experience.
- Demonstrated customer-service and clerical skills.
- Strong oral communication skills and ability to understand and follow directions.
- Ability to work as part of a team.
- Proven ability to meet deadlines.
Nice To Haves
- Prior administrative or front-desk experience in a higher education or professional office setting.
- Familiarity with standard office software and scheduling tools, such as Google Workspace or Microsoft Office.
Responsibilities
- Greet, register, and direct visitors to the School of Medicine and the broader Georgetown University Medical Center.
- Collect and distribute incoming and outgoing mail and deliveries.
- Arrange conference rooms and other logistics as required.
- Manage visitor parking access at Georgetown University Medical Center.
- Serve as a primary contact for general room-booking assistance and assist with approval of restricted meeting-room requests, as assigned.
- Perform occasional clerical or administrative duties, such as data entry, filing, meeting scheduling, or photocopying.
- Answer incoming calls and handle basic issues, referring more complex issues to higher-level staff.
Benefits
- Medical, dental, vision, disability, and life insurance.
- Retirement savings.
- Tuition assistance.
- Work-life balance benefits.
- Employee discounts.
- Voluntary insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
