Medical Front Desk Receptionist - Float

OneOncology•Ridge, NY

1d•Onsite

About The Position

New York Health (NYH) is hiring a Medical Front Desk Receptionist to support its OBGYN offices across Suffolk County, New York, including Patchogue, Smithtown, Setauket, Wading River, and Bayshore. The role is responsible for front-desk reception and daily office operations, helping patients and visitors while supporting scheduling, records, and financial processes. The position is scheduled Monday through Friday, with five 8.5-hour shifts between 7:30 a.m. and 8:00 p.m.

Requirements

High school diploma.
At least 2 years of patient-facing reception experience.
Excellent oral and written communication skills.
Ability to accept direction and work within a team.
Strong customer service skills.

Nice To Haves

Bachelor’s degree.
One year of EMR experience.

Responsibilities

Complete daily office opening and closing procedures.
Welcome patients and visitors in a pleasant, professional manner, help comfort patients, and maintain the reception area.
Answer telephones, respond to inquiries, resolve issues, and schedule patient appointments.
Collect co-pays and balance the office’s daily finances.
Assist patients with completing necessary forms and documentation.
Build and maintain patient records using the practice EMR system.
Build, monitor, and maintain physician schedules according to suggested scheduling rubrics.
Assist with the daily distribution of quality assurance surveys and prevention screenings.
Monitor and respond to incoming Care Team inbox messages in collaboration with a nurse.
Review daily visit lists to ensure patients who require appointments are scheduled appropriately.
Protect patient privacy by following HIPAA confidentiality guidelines.
Support the team by transitioning into other related daily roles as needed.
Maintain daily office operations by following standard policies and procedures.
Perform tasks assigned for special projects.