About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to serve as the first point of contact for patients and visitors. The role helps create a positive patient experience while supporting efficient office operations and exceptional patient care. The position is for the Obstetrics & Gynecology location in Bloomfield and is a full-time day-shift role. The Medical Receptionist works with patients, providers, and clinical staff to support registration, appointment scheduling, communications, billing processes, records, and daily office operations. The organization emphasizes outstanding service and its values of Commitment, Advocacy, Respect, Efficiency, and Service. Trinity Health IHA Medical Group describes its workplace as supportive and team-oriented, with opportunities for career growth and professional development. Eligible team members receive benefits starting on day one, with no waiting period. The organization is an Equal Opportunity Employer and states that qualified applicants receive consideration without regard to protected characteristics.

Requirements

  • High school diploma or GED, or be between the ages of 15 and 17 with a valid work permit from their high school.
  • One to two years of experience in a medical or physician office or customer service environment is preferred.

Nice To Haves

  • Coursework in insurance or billing, medical practice education, or seminars is preferred but not required.
  • One to two years of experience in a medical or physician office or customer service environment is preferred.

Responsibilities

  • Welcome patients and visitors with professionalism and compassion.
  • Check patients in and verify registration and insurance information.
  • Schedule, confirm, and reschedule appointments.
  • Answer phones, respond to inquiries, and route messages appropriately.
  • Collect payments and support accurate billing processes.
  • Assist with patient communications, paperwork, and MyChart support.
  • Maintain patient records and support day-to-day office operations.
  • Partner with providers and clinical staff to ensure a smooth patient experience.

Benefits

  • Day-one benefits for eligible team members with no waiting period.
  • Opportunities for career growth and professional development.
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