Medical Receptionist - Full Time - Days

Crisp Regional•Warwick, GA

About The Position

The Medical Receptionist is an active member of the Physician Services team and works under the leadership of the Manager, Physician Services. The role provides clerical and administrative support to medical office staff, helping the office operate efficiently and in keeping with the strategic vision, goals, philosophy, and direction of Physician Services and CRHS. Duties include maintaining files and records, scheduling appointments, preparing reports and documents, and collecting, verifying, and submitting patient billing information for reimbursement.

Requirements

High school diploma with an emphasis in Office Occupations and Administrative Skills, or GED state certification.
Up to one year of work-related on-the-job experience, or an equivalent combination of education, training, and experience.
Maintain a current and valid driver’s license and proof of insurance.

Nice To Haves

Business office school, Medical Assistant program, or an associate degree.

Responsibilities

Provide clerical and administrative support to medical office staff to help ensure the office operates efficiently.
Enter and track timely submission of patient-related paperwork, supplemental orders, and billing-related information.
Coordinate with Financial Services on billing-related issues to support maximum reimbursement for services rendered.
Prepare medical office financial reports and submit them to Financial Services according to established procedures and timeframes.
Receive patient payments and prepare daily deposits according to established procedures.
Requisition required office and medical supplies from CRHS and add supplies to the office inventory when received.
Promote teamwork by encouraging communication and reporting problems and concerns to the Director, Physician Services.
Assist physicians with reports and correspondence as directed.
Help coordinate medical office-sponsored special events, meetings, seminars, educational programs, and training programs.
Maintain the office’s physical space to provide a comfortable, safe, and secure environment for patients, guests, and staff.
Greet and register patients in the EHR and ensure patient paperwork is completed.
Verify insurance and collect co-pays.
Reconcile petty cash.
Answer incoming calls, take messages, or transfer calls to the requested extension.
Post daily charges when applicable.
Schedule appointments and maintain patient charts.
Contact patients about upcoming appointments and schedule incoming referrals.
Perform other related job duties as assigned.