Medical Receptionist - Full Time - Days

Crisp Regional Health Services•Warwick, GA

About The Position

The Medical Receptionist is an active member of the Physician Services team and works under the leadership of the Manager, Physician Services. The role provides clerical and administrative support to medical office staff in alignment with the strategic vision, goals, philosophy, and direction of Physician Services and CRHS. The receptionist helps ensure efficient office operations by maintaining files and records, scheduling appointments, preparing reports and documents, and collecting, verifying, and submitting patient billing information for reimbursement. The position also supports patient-facing operations, including greeting and registering patients in the EHR, completing patient paperwork, verifying insurance, collecting copayments, answering calls, and managing appointments and referrals. Additional duties include handling payments and petty cash reconciliation, maintaining patient charts and office inventory, coordinating with Financial Services, and helping maintain a comfortable, safe, and secure office environment.

Requirements

High school diploma with an emphasis in Office Occupations and Administrative Skills, or GED state certification.
Up to one year of work-related on-the-job experience, or an equivalent combination of education, training, and experience.
Current and valid driver’s license and proof of insurance must be maintained.

Nice To Haves

Business office school, Medical Assistant program, or an associate degree.

Responsibilities

Provide clerical and administrative support to medical office staff and help ensure efficient office operations.
Enter and track timely submission of patient-related paperwork, supplemental orders, and billing information.
Coordinate billing-related issues with Financial Services to help secure maximum reimbursement for services rendered.
Prepare medical office financial reports and submit them to Financial Services according to established procedures and deadlines.
Receive patient payments and prepare daily deposits according to established procedures.
Requisition required office and medical supplies from CRHS and add received supplies to office inventory.
Promote teamwork by encouraging communication and reporting problems and concerns to the Director, Physician Services.
Assist physicians with reports and correspondence as directed.
Assist with coordination of office-sponsored events, meetings, seminars, educational programs, and training programs.
Help ensure the office space is well maintained and comfortable, safe, and secure for patients, guests, and staff.
Greet and register patients in the EHR.
Ensure patient paperwork is completed.
Verify insurance and collect copayments.
Reconcile petty cash.
Answer incoming calls, take messages, or transfer callers to the requested extension.
Post daily charges when applicable.
Schedule appointments, maintain patient charts, and contact patients about upcoming appointments.
Schedule incoming referrals.
Perform other related duties as assigned.