Medical Receptionist Jobs

About The Position

Requirements

• High school diploma or GED equivalent.
• At least 1 year of experience as a receptionist.
• Bilingual in English and Spanish.
• Excellent customer service skills.
• Computer literacy.
• Respect for patient confidentiality.
• Compassionate and approachable.
• Responsible and trustworthy.
• Exceptional organizational skills to support exceptional patient care.
• Excellent written and verbal communication skills.

Responsibilities

• Check patients in and out.
• Use computer applications, including the Microsoft Office Suite.
• Update and file patient medical records.
• Verify insurance and obtain consent forms.
• Return patients’ phone calls daily and promptly.
• Process patient referrals.
• Answer and route phone calls accurately and greet patients.
• Follow organizational safety and security policies, including safeguarding keyless-entry codes and computer system passwords and maintaining restricted areas.
• Optimize provider schedules and patient satisfaction through efficient scheduling.
• Maintain office inventory and equipment by anticipating supply needs and expediting supply orders.
• Travel to clinics within the region as needed for business operations or staffing coverage.
• Perform other duties and responsibilities as assigned.