Medical Receptionist Queen Creek

Dignity Health Medical Group•Queen Creek, AZ
•$18 - $22

About The Position

As a Medical Receptionist, you will be the welcoming heart of the clinic, creating a comforting and efficient environment for every patient journey. You will manage patient reception, coordinate administrative tasks, use technology to support seamless operations, and guide diverse patient populations so they feel at ease and understand their care instructions. Success in this role requires exceptional interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach to creating a positive experience. The role includes clerical duties such as maintaining departmental deposit logs, preparing routine schedules and reports, and using analytical skills to maintain provider schedules. You will foster positive customer-service interactions in reception areas, answer telephone calls helpfully, coordinate patient movement, and report problems or irregularities. The position requires working knowledge of multi-line phones, computers, and fax/copy machines.

Requirements

  • High school graduate or GED.
  • Exceptional interpersonal skills.
  • Technological proficiency.
  • Compassion for patient well-being and an adaptable, patient approach.
  • Working knowledge of multi-line phones.
  • Working knowledge of computers and fax/copy machines.

Nice To Haves

  • Previous medical office experience.
  • Previous insurance experience.

Responsibilities

  • Maintain departmental deposit logs.
  • Prepare routine schedules and reports.
  • Use analytical skills to maintain provider schedules.
  • Ensure a positive customer-service atmosphere and interactions in reception areas.
  • Answer the telephone in a pleasant and helpful manner.
  • Coordinate patient movement and report problems or irregularities.
  • Guide patients and help them understand their care instructions.
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