Medical Assistant-Queen Creek

Ironwood Cancer and Research Centers•San Tan Valley, AZ

3d•Onsite

About The Position

Ironwood Cancer & Research Centers is hiring an experienced Medical Assistant/Front Office Individual for its new Queen Creek, Arizona location. The role supports patients receiving cancer care and combines clinical medical assistant duties with front-office responsibilities. Travel to other locations is required. The position is full-time and day shift.

Requirements

Currently hold a valid Medical Assistant certification (CMA, RMA, or equivalent), or have the ability to obtain certification within 90 days.
1–2 years of Medical Assistant experience in a fast-paced setting.
Strong communication, organizational, and customer service skills.
Compassionate, team-oriented, and adaptable personality.
Positive, professional attitude, team-first mindset, and passion for oncology care.

Nice To Haves

Electronic medical records (EMR) experience and computer proficiency.

Responsibilities

Prepare and sanitize exam rooms before and between patients.
Room patients and record vital signs and assessments.
Manage patient charts and electronic medical records (EMR).
Handle phone calls, referrals, and patient result notifications.
Set up orders for transfusions, hospital admissions, phlebotomy, and other services.
Monitor prescription folders and assist with drug replacement programs.
Coordinate special testing and physician requests.
Greet and assist patients and provide customer service.
Collect, post, and reconcile patient payments and resolve payment issues.
Register patients and update demographic, insurance, HIPAA, and AOB information.
Schedule and check patients in and out, manage physician calendars, and arrange follow-up appointments.
Answer and route calls, monitor faxes, and handle patient callbacks.
Reconcile daily reports and perform other assigned administrative duties.