Receptionist-GOS PT SUN,MON,TUES 8A-6P

MEDICAL ASSETS HOLDING COMPANY LLC•Monroe, LA

About The Position

The Receptionist welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. The role maintains a clean and neat reception area, provides specific customer services, and seeks administrative support as needed. The Receptionist is responsible for knowing the facility, its services, customers, and employees; providing concierge assistance to residents; monitoring resident call lights; relaying messages promptly; and handling daily mail and bank deposits. The position reports to the Executive Director and is classified as non-exempt. The listed schedule is Sunday, Monday, and Tuesday, 8:00 a.m.–6:00 p.m.

Requirements

Meet all healthcare requirements, including a tuberculosis skin test.
Maintain positive standing with healthcare agencies, including the Direct Services Workers Registry.

Nice To Haves

High school diploma or GED preferred.
One year of receptionist experience preferred.

Responsibilities

Maintain knowledge of the facility, services provided, customers, and employees.
Answer internal and external incoming calls professionally and follow proper telephone etiquette, taking detailed messages when appropriate.
Provide concierge services to residents, including looking up and printing contact information, scheduling transportation appointments, managing the transportation calendar, and reviewing the daily menu.
Review the Community Activities Calendar daily and call or text residents with reminders about upcoming activities.
Monitor resident call lights and help ensure assistance is provided promptly.
Relay messages promptly to the intended person.
Greet visitors and employees warmly and helpfully.
Keep reception areas clean, neat, and inviting.
Offer refreshments to visitors and help them feel welcomed and comfortable.
Provide other facility-services assistance as requested by the supervisor.
Handle daily mail and bank deposits.