Medical Receptionist 361053

OMNI EYE SPECIALISTS PA•West Orange, NJ

10h•Onsite

About The Position

Join an established, multi-specialty ophthalmology group as a Medical Group Front Desk Representative. This in-person role serves as a welcoming first point of contact for patients and helps ensure a smooth, efficient patient experience in a busy, high-volume practice. The position requires travel to multiple locations. Evening and weekend rotations may apply depending on the practice.

Requirements

Reliability, a positive attitude, and strong teamwork skills.
Strong communication and interpersonal abilities.
Proficiency in data entry and computer skills.
Ability to thrive in a fast-paced, high-volume practice.
Exceptional customer service skills.
Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
High school diploma or equivalent.
Ability to travel to multiple locations.
Availability for evening and weekend rotations if applicable to the practice.

Nice To Haves

Prior experience in ophthalmology.
Familiarity with Electronic Medical Records (EMR).

Responsibilities

Greet patients and manage check-ins and check-outs, answering questions clearly and compassionately.
Schedule appointments and manage provider schedules to support an efficient workflow.
Answer calls, manage messages, verify patient information, and maintain accurate records.
Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
Address patient concerns, escalate issues as needed, and support a positive patient experience.
Collaborate with providers, clinical and administrative staff, and external partners.