Clinic Services Specialist 2 - Medical Receptionist

Legacy Health • Portland, OR

21h • $21 - $30

About The Position

The Clinic Services Specialist 2 is a clinic receptionist and patient access professional who helps create a welcoming experience for patients and supports the clinic’s daily front-office operations. The role involves complex tasks requiring prioritization, discretion, initiative, and independent problem-solving. The specialist works regularly with physicians and other staff, serves as a resource for colleagues, and may mentor other staff. Duties may also include limited coding and charge entry.

Requirements

• High school diploma or equivalent.
• Strong communication skills.
• Keyboard skills and the ability to navigate electronic systems applicable to job functions.
• Ability to work in a demanding environment and take initiative in supporting patients and colleagues.
• Commitment to patient-centered service.

Nice To Haves

• At least one year of healthcare experience or equivalent education in admitting, medical records/health information, or applicable clerical support.
• Familiarity with medical terminology.
• BLS certification.

Responsibilities

• Schedule patient appointments accurately.
• Verify insurance and complete patient registration.
• Collect co-payments and balance daily or weekly deposits.
• Support front-office operations and serve as a resource for other staff.
• Prioritize and independently problem-solve complex tasks.
• Mentor other staff.
• Interface regularly with physicians and other staff.
• Perform limited coding and charge entry as needed.

Benefits

• Competitive health benefits starting on day one.
• Free parking at multiple clinic locations.
• Employee discounts on entertainment, tickets, and more.
• Employee engagement activities throughout the year.
• Work-life balance and resources to support well-being.
• Career growth and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED