Clinic Services Specialist 2 - Medical Receptionist

Legacy Health•Tualatin, OR

6d•$21 - $30

About The Position

The Clinic Services Specialist 2 is a clinic receptionist and patient access professional who serves as a welcoming first point of contact for patients. The role supports daily clinic operations and contributes to a positive, patient-centered experience by handling complex front-office activities with prioritization and discretion. Responsibilities include scheduling appointments, verifying insurance, registering patients, collecting and balancing co-payments, and balancing daily or weekly deposits. The specialist also supports front-office operations, serves as a resource to colleagues, solves problems independently, mentors others, and regularly interfaces with physicians and staff. Limited coding and charge entry may also be performed as needed.

Requirements

High school diploma or equivalent.
Strong communication skills.
Keyboard skills and the ability to navigate electronic systems applicable to job functions.

Nice To Haves

At least one year of health care experience or equivalent education in admitting, medical records/health information, or applicable clerical support.
Familiarity with medical terminology.
BLS certification.

Responsibilities

Schedule patient appointments accurately.
Verify insurance and complete patient registration.
Collect co-payments and balance co-pay funds.
Balance daily or weekly deposits.
Support front-office operations.
Serve as a resource for other staff, independently solve problems, and mentor colleagues.
Interface regularly with physicians and other staff.
Perform limited coding and charge entry as needed.