Clinic Receptionist

Prime Healthcare • Mercedes, TX

4d • Onsite

About The Position

The Clinic Receptionist is the clinic’s first point of contact for patients and visitors and helps provide a welcoming, organized, and professional experience. The role supports front office operations by answering and directing telephone calls, greeting patients, scheduling and rescheduling appointments according to provider protocols, collecting payments, and ensuring required paperwork is completed. The receptionist also serves as a primary customer service representative and completes other duties and special projects as assigned or requested.

This is a per diem position at Knapp Medical Center in Weslaco, Texas. The stated schedule is every other weekend, Saturday and Sunday, from 10:00 a.m. to 8:00 p.m.

Requirements

• High school diploma or equivalent.
• BLS (AHA) certification upon hire and maintain current certification.

Nice To Haves

• Previous medical office receptionist experience preferred.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer incoming calls and direct patients, providers, and staff appropriately; serve as the telephone operator.
• Schedule and reschedule patient appointments according to established provider protocols.
• Collect co-pays, deductibles, and other payments according to company policy.
• Ensure necessary paperwork is completed and assist with front office tasks.
• Serve as a primary customer service representative for the clinic.
• Complete other duties and special projects as assigned or requested.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED