Clinic Receptionist

Knapp Medical Group • Mercedes, TX

2d • Onsite

About The Position

The Clinic Receptionist is the first point of contact for patients and visitors and helps create a welcoming, organized, and professional clinic experience. The role supports daily front office operations by answering phones, greeting patients, scheduling appointments, collecting payments, and ensuring required paperwork is completed. The receptionist also serves as a primary customer service representative for the clinic and completes other duties and special projects as assigned or requested.

This is a per diem (PD/PRN) position at Knapp Medical Center in Weslaco, Texas. The listed schedule is every other weekend, Saturday and Sunday from 10:00 a.m. to 8:00 p.m., with a variable shift.

Requirements

• High school diploma or equivalent.
• BLS (AHA) certification upon hire and maintained as current.

Nice To Haves

• Previous medical office receptionist experience preferred.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer incoming calls and direct patients, providers, and staff appropriately.
• Serve as a telephone operator and primary customer service representative for the clinic.
• Schedule and reschedule patient appointments according to provider protocols.
• Collect co-pays, deductibles, and other payments according to company policy.
• Assist with paperwork and front office tasks, ensuring necessary paperwork is completed.
• Complete other duties and special projects as assigned or requested.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED