Clinic Receptionist

The Recovery Village • Sandy Springs, GA

5d • Onsite

About The Position

Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to treating addiction, substance abuse, and mental health issues. The Clinic Receptionist supports smooth and efficient front-office operations at an outpatient clinic by managing phone systems, scheduling patient appointments, and relaying messages to appropriate staff. The position also provides administrative support to the Clinical Director/Program Director, verifies patient benefits, assists with payment collection, and posts payments accurately. The role helps provide a seamless patient experience and supports the clinic’s financial operations.

Requirements

• High school diploma or equivalent; in lieu of education, at least five years of experience in a similar role is required.
• At least one year of experience in a healthcare office setting.
• CPR and Standard First Aid certifications are required.

Nice To Haves

• Behavioral healthcare experience preferred.

Responsibilities

• Greet visitors and clients while maintaining professional boundaries and providing excellent customer service.
• Maintain visitor and employee sign-in/sign-out logs; issue visitor badges and ensure they are returned.
• Maintain and order office supplies.
• Manage the scheduling, obtaining, and reading of urine drug screens and urine pregnancy tests as ordered.
• Verify patient benefits, collect payments, and work collaboratively with the clinical team.
• Support collection and handling of lab specimens in accordance with established standards and practices.
• Follow infection-control safety guidelines.
• Maintain equipment, instruments, and stock supplies.
• Know the whereabouts of staff on a continuous basis.
• Maintain filing systems for various company functions.
• Assist with projects from other departments as necessary.
• Attend staff meetings when necessary.
• Maintain confidentiality concerning clients and their families.
• Adhere to company policies and procedures.
• Perform other duties as assigned.

Benefits

• 401(k)
• Generous paid time off plan
• Medical insurance
• Dental insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED