Clinic Receptionist

Mountrail County Health Center•Stanley, ND

1d•$18 - $24

About The Position

The Clinic Receptionist handles incoming calls and patient inquiries, schedules appointments, updates patient demographics and charts, collects payments, and performs clerical duties to support clinic operations. The role also includes preparing the next day's schedules and paperwork, maintaining an orderly office, and protecting patient confidentiality. The receptionist is expected to respect Residents, Patients, Visitors, and Co-workers; follow Residents' Rights rules and facility policies; participate in required training and meetings; promote teamwork; and demonstrate a positive, cooperative, dependable, and professional attitude.

Responsibilities

Answer and screen incoming calls and patient inquiries, relay messages, and transfer calls to appropriate staff.
Schedule patient appointments.
Update patient demographics.
Update patient charts to ensure insurance data and other necessary information are accurate and current.
Collect payments.
Help maintain an orderly office environment.
Perform clerical duties, including adding chart numbers to patient lab reports and completing demographics on lab requisition forms.
Prepare daily schedules and associated paperwork for the following day.
Maintain patient confidentiality and comply with Residents' Rights rules.
Treat Residents, Patients, Visitors, and Co-workers with kindness, dignity, and respect.
Attend and participate in orientation, training, mandatory education, in-services, staff meetings, and education courses as instructed.
Promote teamwork, encourage colleagues, and assist with training new co-workers when needed.
Follow facility rules, regulations, job assignments, and the company dress code; cooperate with supervisors and accept suggestions for improvement.
Maintain good attendance and punctuality, give timely notice of absences, request schedule changes infrequently, take only allowed break time, and be willing to come in when called.