Clinic Receptionist

Jackson County Memorial Hospital Authority•Altus, OK

About The Position

The Clinic Receptionist works with minimal supervision and is responsible for prompt, courteous, and accurate registration of Cancer Center patients. The role includes maintaining patient confidentiality and supporting clinic operations through patient registration, appointment scheduling, telephone handling, chart preparation, filing, and payment processing.

Requirements

High school diploma or GED.
Typing speed of 30–40 words per minute.
Pass the Clerical Ability Test administered by Human Resources with a score of 80% or better.
One to two years of previous experience in a commercial health care environment.
Previous work history demonstrating steady attendance and punctuality.
Punctuality and reliable attendance.
Ability to work well with fellow workers and supervisors.
Attendance at annual mandatory hospital in-service programs.
Near visual and hearing acuity required to perform essential duties.

Responsibilities

Greet each patient entering the clinic in a friendly manner.
Obtain accurate and complete information from each patient admitted.
Submit patient information accurately to the Physician Practice Management System.
Enter patient insurance information accurately.
Obtain patients’ signatures on appropriate forms.
Answer telephone calls courteously, filter calls, take messages, distribute messages, and make every attempt to satisfy callers’ requests.
Perform duties assigned by the Office Supervisor.
Protect and preserve patient confidentiality.
Create charts for new patients.
Schedule and make appointments.
Enter new patients into the computer, including insurance information, addresses, and medical history.
Maintain records of patient no-shows.
File lab reports in patient charts.
Pull charts each day for scheduled patients.
Take payments and process charge slips.