Clinic Receptionist

CHI St. Gabriel's Health • Hudson, WI

2d • $16 - $22

About The Position

As a Clinic Receptionist, you will welcome patients and help create a comforting, efficient environment throughout their clinic experience. You will manage patient reception and administrative tasks, use technology to support clinic operations, and guide diverse patient populations so they feel at ease and understand their care instructions. The role also supports billing by coordinating medical documentation, entering and reviewing charges, and addressing routine patient billing questions and discrepancies.

Requirements

• High school diploma or equivalent.
• Detail-oriented with strong organizational skills.
• Effective customer service and communication skills.
• Exceptional interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach.

Nice To Haves

• Healthcare experience.

Responsibilities

• Coordinate copies of medical documentation with physician charges to support billing to third-party payers.
• File and enter patient billing information into the system and analyze patient accounts to ensure billing accuracy.
• Resolve routine patient billing inquiries and problems, including follow-up questions and billing discrepancies or errors.
• Review medical coding as necessary and enter patient charges into billing applications.
• Provide effective customer service and communication to patients.
• Guide diverse patient populations and help them understand care instructions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED