Clinic Receptionist
About The Position
As a Clinic Receptionist at Alegent Creighton Clinic, you will be the welcoming face and first point of contact for patients, supporting efficient healthcare delivery and a positive, patient-centered experience. You will perform a range of business office and reception duties accurately and with minimal supervision. The role includes managing calls and appointments, greeting and registering patients, maintaining demographic and insurance information, preparing charts, handling check-in and check-out, processing payments, coordinating follow-up appointments, and communicating appointment delays. Patient confidentiality and compliance with clinic and regulatory policies are essential.
Requirements
- At least one year of customer service, clerical, or business-related experience.
- Strong organizational skills and the ability to manage multiple tasks effectively.
- Excellent communication skills.
- Detail-oriented and empathetic approach.
Responsibilities
- Manage incoming phone calls.
- Schedule patient appointments according to office guidelines.
- Greet and register patients.
- Collect, verify, and update patient demographic and insurance information, including co-pays and deductible amounts.
- Prepare patient charts.
- Perform patient check-in and check-out functions.
- Process payments.
- Coordinate follow-up appointments.
- Communicate appointment delays in a timely manner.
- Maintain patient confidentiality and adhere to clinic and regulatory policies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
