Clinic Receptionist
About The Position
As a Clinic Receptionist at CommonSpirit Medical Group - Family Medicine - Ringgold, you will welcome patients and help create a comforting, efficient clinic environment. The role manages patient reception and administrative tasks, uses technology to support clinic operations, and guides patients so they feel at ease and understand their care instructions. Success requires strong interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach. The position includes checking patients in and completing paperwork, answering and directing calls, scheduling appointments, collecting and recording patient and insurance information and payments, scanning patient access documents into the electronic medical record, and preparing charts for appointments.
Requirements
- High school graduate in General Studies, upon hire, or a General Studies GED, upon hire.
Nice To Haves
- One year of health care experience.
- Electronic medical records experience.
Responsibilities
- Perform patient check-in and complete paperwork needed for an efficient admitting process and compliance with clinic and regulatory policies.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information and collect copays (TOS) and deductible amounts.
- Copy and scan patient access materials, such as identification, referrals, and insurance cards, into the correct location in the electronic medical record.
- Prepare charts for patient appointments and ensure all necessary information is complete.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
