Clinic Receptionist
About The Position
As a Clinic Receptionist at Ridgeside Internal Medicine, you will welcome patients and help create a comforting, efficient clinic environment. The role manages patient reception and administrative tasks, uses technology to support clinic operations, and guides patients through their visit so they feel at ease and understand their care instructions. Success requires strong interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach. CommonSpirit Medical Group (Mountain Management Services) provides office management services and supports affiliated physicians in Southeast Tennessee and North Georgia. It is a faith-based organization dedicated to delivering exceptional healthcare in the region.
Requirements
- High school graduate in General Studies, upon hire, or a GED in General Studies, upon hire.
- Exceptional interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach.
Nice To Haves
- One year of healthcare experience.
- Electronic medical records experience.
Responsibilities
- Check patients in at the time of their visit and complete required paperwork to support an efficient admission process and compliance with clinic and regulatory policies.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information and collect copays (TOS) and deductible amounts.
- Copy and scan patient-access materials, such as identification, referrals, and insurance cards, into the correct location in the electronic medical record.
- Prepare charts for patient appointments and ensure all necessary information is complete.
- Guide patients through their visit and help them feel at ease and understand their care instructions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
