Medical Receptionist - (Clinic)

WVU Medicine • Saint Joseph, MO

1d

About The Position

In collaboration with the health care team, the Medical Receptionist performs assigned secretarial duties and serves as the focal point for communication in the office. The role supports patient-facing office operations, appointment scheduling, patient records, and the department’s day-to-day functioning.

Requirements

• High school education or equivalent.
• Basic computer skills.
• Efficient operation of office equipment, including computers, fax machines, copiers, and telecommunications systems.
• Excellent verbal communication skills.
• Ability to answer, prioritize, and triage telephone calls calmly and professionally.
• Ability to manage multiple tasks simultaneously.
• Highly motivated, organized, and attentive to detail.
• Ability to work according to the operational needs of the department.
• Ability to relay information and deal tactfully and harmoniously with others.

Nice To Haves

• Prior medical office receptionist experience.

Responsibilities

• Greet patients and visitors promptly, courteously, and helpfully, ensuring they feel welcome.
• Obtain appropriate consent for release of medical records and document it in patient records, logs, or files/indexes.
• Accept referrals from physicians and physicians’ offices and schedule appointments based on diagnosis and other relevant information.
• Prepare patient charts and perform scanning and indexing as needed.
• Maintain supplies necessary for office operations.
• Enter patient demographic information into the computer accurately and maintain patient files and records accurately and promptly.
• Place transcriptions and other received records into patient charts and/or send them to primary care or referring physicians in a timely manner.
• Follow close-of-day policies and procedures.
• Assist in other department and corporation areas and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED