Medical Receptionist

The Kidney Experts, PLLC • Union City, TN

1d • $15 - $17 • Onsite

About The Position

The Medical Receptionist works at The Kidney Experts’ Union City clinic, serving Obion County and northwest Tennessee. The role is suited to a friendly, patient, reliable person who is comfortable using a computer; medical office experience is not required, and the practice will teach medical scheduling, insurance, and its systems.

The receptionist welcomes patients, manages check-in and check-out, schedules appointments, handles phone calls and voicemails, and maintains patient charts and insurance information. The role also includes scanning insurance cards, resolving insurance errors identified by billing, routing messages, stocking the front desk, and protecting patient privacy under HIPAA. AI tools are gradually being introduced to help sort incoming faxes and referrals, and the employee will receive training on these tools.

The schedule is Monday through Friday during clinic hours of 8:00 AM to 5:00 PM. Pay is $15–$17 per hour, based on experience. The Kidney Experts is a physician-led kidney care practice with clinics in Jackson, Dyersburg, Union City, and Covington, Tennessee, focused on helping patients preserve kidney function and bringing specialist care to local communities.

Requirements

• High school diploma or equivalent.
• Friendly, patient manner.
• Comfort using a computer.
• Reliability and punctuality.

Responsibilities

• Greet patients and answer phones in a friendly, professional manner.
• Check patients in and out.
• Schedule and confirm appointments.
• Create new patient charts and keep insurance information up to date.
• Scan insurance cards and correct insurance errors flagged by billing.
• Return voicemails and route messages.
• Keep the front desk stocked.
• Protect patient privacy in accordance with HIPAA.
• Learn and use AI tools as they are introduced to help read and sort incoming faxes and referrals.

Benefits

• Health insurance, with the employer paying up to $500 per month; coverage starts on the first day of the month after starting.
• Dental and vision insurance, 100% paid by the employer.
• 401(k) with a 3% employer contribution after six months.
• One week of paid time off in the first year, increasing afterward.
• One week of sick leave that can be used for family.
• Short- and long-term disability coverage after one month.
• $50,000 life insurance policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED