Medical Receptionist Jobs

About The Position

Requirements

• High school diploma or GED.
• Strong verbal and written communication skills required.
• Ability to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.
• Regular and reliable attendance required.

Nice To Haves

• One-year experience in a medical office setting preferred.

Responsibilities

• Greet patients and other visitors when they arrive.
• Answers telephones, schedules and coordinates appointments, forwards messages to appropriate staff member.
• Provides pertinent information per doctor’s instructions or established clinic guidelines.
• Checks in patients for appointments.
• Verifies and updates patient information.
• Checks out patients after their appointment.
• Reviews and collects co-insurance, deductibles, self-pay and open balances.
• Reconciles charges and payments at close of day.
• Sends, receives, and distributes documents.
• Makes calls for patient reminders and outreach items.
• Promotes patient engagement programs.
• Creates a list of office supplies that need to be ordered and gives them to the Supervisor.
• Consistently displays a positive attitude and a personal commitment to excellence.
• Attend department meetings and clinic required meetings.
• Maintains strict confidentiality.
• Regular and reliable attendance required.