Medical Assistant / Receptionist - FT/PRN
About The Position
Washington Regional Urgent Care is seeking experienced Medical Assistants with clerical experience to join its team in Mountain Home, Arkansas. The Medical Assistant / Receptionist provides clinical care in urgent care, occupational health, and workers’ compensation settings. The role includes conducting initial evaluations and x-ray testing, and preparing patients for provider evaluation by recording histories, vital signs, and documentation while recognizing acuity levels requiring appropriate intervention. The position also includes medical receptionist responsibilities. Full-time team members work a rotating 36–40-hour-per-week schedule consisting of 12-hour weekday shifts and every-other-weekend work. PRN (per diem) team members are scheduled as needed.
Requirements
- High school diploma or equivalent.
- Prior experience performing clerical tasks in a medical office setting.
- At least one year of experience as a Medical Assistant.
- Medical Assistant certificate or equivalent experience.
- BLS certification required.
Nice To Haves
- Willingness to obtain an Arkansas Limited X-Ray License is preferred.
Responsibilities
- Promptly greet patients entering the waiting area, exam room, laboratory, or x-ray room.
- Answer patient inquiries and guide patients through registration.
- Answer multi-line phones; file, fax, and scan documentation; and complete daily patient callbacks.
- Check in and discharge patients, assist clinical staff, and close the office at the end of each shift.
- Collect insurance information, verify patient demographics, process payments, post patient balances, and complete phone sheets.
- Communicate wait times to patients and direct them to the next step in the treatment process.
- Provide solutions to patient problems and recognize and seek help in emergent or hazardous situations.
- Complete follow-up calls with a sense of urgency.
- Obtain and accurately document vital signs and weight; take brief histories, including past medical, family, and social history, current medications, allergies, and other pertinent information as appropriate.
- Assist with patient transfers.
- Assist with procedures directly supervised by the provider.
- Follow documentation procedures and complete required documentation related to patient visits.
- Keep patient areas neat and tidy throughout the day.
- Reconcile cash and checks and make nightly deposit drop-offs.
- Maintain a neat and clean work environment and professional appearance.
- Adhere to relevant health and safety procedures.
Benefits
- Full-time: competitive salary.
- Full-time: medical, dental, and vision options.
- Full-time: retirement savings plans.
- Full-time: paid time off.
- PRN: competitive salary.
- PRN: 401(k) plan with company contribution.
- PRN: no-cost office visits and generous discounts on some billable services.
- Additional benefits are noted as available.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
