Medical Office Receptionist
Mid-State Orthopaedic and Sports Medicin•Alexandria, LA
About The Position
A fast-paced medical office is seeking a dependable, energetic teammate to serve as the first person patients meet and represent the practice within the community. The ideal candidate is friendly and confident, with excellent customer service skills. The role involves patient check-in and check-out, scheduling, handling financial transactions and records, preparing physician charts, and maintaining office inventory and equipment. As part of the application process, candidates are asked to complete a Predictive Index assessment, which is expected to take 5–10 minutes.
Requirements
- Friendly and confident manner.
- Excellent customer service skills.
- Dependability and an energetic approach.
Responsibilities
- Greet patients professionally in person and on the phone.
- Answer questions and address issues promptly, or refer them appropriately.
- Schedule appointments efficiently to optimize provider schedules and patient satisfaction.
- Notify providers when patients arrive.
- Anticipate patient anxieties, offer comfort, and answer questions effectively.
- Retrieve and update patient records to ensure treatment information is available.
- Verify financial records and collect patient charges, including co-pays and deductibles.
- Maintain and balance a cash drawer.
- Obtain benefit information from third-party payers.
- Prepare charts for physicians.
- Maintain office inventory and equipment by anticipating supply needs and expediting supply orders.
- Complete the Predictive Index assessment as part of the application process.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
