Medical Receptionist

University of Maryland Faculty Physicians•Owings Mills, MD

26d•Onsite

About The Position

Chesapeake Specialty Care, a member of University of Maryland Specialty Care Network, is seeking a Medical Receptionist / Front Desk Representative to support patient services and daily front desk operations. The role provides a friendly, professional check-in and check-out experience, supports scheduling and patient questions, and helps maintain accurate records and an organized front desk. The position is fully in person and requires regular travel among offices in Owings Mills, Rosedale, Columbia, and Westminster. The schedule is Monday through Friday, with no weekends. Shifts are eight hours and scheduled between 7:00 AM and 6:00 PM, with a 30-minute unpaid lunch. The role requires prolonged sitting and computer use and the ability to lift up to 25 pounds. The company offers medical, dental, and vision insurance; short-term disability and life insurance; paid time off; and a 401(k) retirement plan. Salary depends on factors such as location, skills, work experience, market conditions, internal equity, education, training, and other qualifications.

Requirements

At least 1 year of medical front desk or medical office experience.
Strong communication and customer service skills.
Positive, dependable, and team-focused attitude.
Excellent organization and attention to detail.
Ability to stay calm and productive in a fast-paced medical office.
Comfort with typing, scanning, filing, and general office tasks.
Professional and compassionate approach to patient care.
Ability and willingness to regularly travel between all four office locations.
High school diploma or equivalent.
Ability to sit for prolonged periods, use a computer, and lift up to 25 pounds.

Nice To Haves

Medical office training or education.

Responsibilities

Welcome patients and provide a friendly, professional check-in and check-out experience.
Schedule appointments across practice locations.
Collect copays and outstanding patient balances.
Assist patients with general insurance and billing questions.
Review paperwork, referrals, and medical records for accuracy and completeness.
Prepare patient charts and keep front desk areas organized.
Rotate between office locations based on practice needs.
Work with the team to keep daily operations running smoothly.