Medical Receptionist Floater - Long Island

ENT and Allergy Associates•Hauppauge, NY

7h•Onsite

About The Position

ENT and Allergy Associates (ENTA) and Hümi are seeking a full-time Medical Receptionist Floater to cover clinical offices in Hauppauge, Port Jefferson, Babylon, East Patchogue, Lake Success, and Garden City. The floater travels to locations assigned weekly by regional managers and serves as a go-to resource for front-office issues, questions, and concerns. The position supports the Practice Site Administrator and covers patient representative, switchboard, and surgical coordinator absences and vacancies. The floater reports directly to regional managers and, while working at a location, reports to that site’s Practice Site Administrator. The schedule varies based on the office and physician being covered, and flexible work hours are required. Compensation is $21 per hour.

Requirements

Ability to work independently.
Willingness to travel among designated offices.
Ability to deal with varied types of people.
Willingness to help the department during crunch situations.
Ability to handle multiple responsibilities and prioritize them well.
Flexible work hours.

Responsibilities

Travel to designated locations assigned by regional managers on a weekly basis.
Cover patient representative, switchboard, and surgical coordinator PTO, FMLA, and open positions.
Assist the Practice Site Administrator with tasks and support the operations department with special projects and training new staff.
Work with the operations department on merger and acquisition training and go-live activities.
Prepare the office in the morning by turning on equipment, taking phones off service, and collecting messages from the answering service.
Answer incoming calls, schedule physician, Allergy, and Audiology appointments, and take messages as needed.
Generate schedules for the following day, update schedules during the day, and maintain accurate weekly logs, including no-shows and double bookings.
Greet patients and ensure new patients complete required paperwork; verify information and enter it accurately and promptly, no later than the end of the day if immediate entry is not possible.
Scan patient paperwork into the EHR system.
Verify insurance coverage at each visit and update patient records when contact or other information changes.
Ensure HMO patients have a valid referral before being seen.
Create and update patient EHR charts.
Collect and distribute incoming faxes, mail, and deliveries.
Keep the waiting room neat.
Ensure phones are on service, inform the answering service who is on call, and lock all doors.