Leasing Consultant Jobs

About The Position

Requirements

• Strong customer service skills.
• Ability to work Monday through Friday, with weekends as needed.
• Ability to sit at a desk and work on a computer for prolonged periods; stand and walk, give tours, and meet potential residents; lift up to 15 pounds at times; and traverse properties with stairs in a variety of weather.
• Competencies include sales and closing ability, overcoming objections, follow-up discipline, problem solving, conflict resolution, de-escalation, clear and professional communication, fair housing and legal compliance knowledge, marketing and CRM proficiency, organization, administrative ability, and team collaboration.

Nice To Haves

• Two years of experience in multifamily property management leasing preferred.
• Entrata experience preferred.

Responsibilities

• Maintain knowledge of current prices, property information, and comparable properties in the market.
• Conduct sales and leasing activities to support revenue and occupancy goals, including greeting and qualifying prospects, touring the community, showing apartments, and supporting move-ins and lease signings.
• Inspect apartments before resident move-ins, confirm they are ready, and coordinate outstanding items with the maintenance team.
• Follow up with all leads in the CRM/PMS within 24 hours.
• Complete work-order callbacks daily to support resident satisfaction.
• Follow company policies and procedures and complete required monthly training in the company’s LMS.
• Design and execute marketing activities to drive traffic to the community, using internet marketing tools and community-specific plans and programs.
• Inspect the leasing tour daily to ensure the community and show units meet company standards, and communicate maintenance and upkeep needs to maintenance team members.
• Support the lease renewal program by preparing renewal letters and packages, contacting and meeting with renewing residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
• Respond promptly and courteously to resident and client/owner concerns and questions, resolve or document problems, and convey requests to the appropriate individuals.
• Perform other related duties as assigned.

Benefits

• Monthly bonuses.
• On-site housing discount.
• Accrued vacation: up to 10 business days during the first year, 15 business days during the second year, and 20 business days after five years.
• 12 paid holidays per year, including a holiday for the employee’s birthday.
• Educational programs.
• 401(k) with company match up to 4% of eligible compensation.
• Health insurance coverage options.
• Dental insurance plans.
• Vision insurance coverage.
• Company-paid life and AD&D insurance.
• Long-term disability at no cost; short-term disability available at reasonable rates.
• Flexible Spending Accounts for eligible healthcare or dependent-care expenses.
• Employee Assistance Program available to employees and immediate family members from day one.
• Wellness program incentives for participating in health-related activities.