Leasing Consultant

Start with a job, stay for a career.•Merrillville, IN

12d•Onsite

About The Position

Edward Rose & Sons is seeking a Leasing Consultant to join its on-site community team and support a positive experience for residents. The company emphasizes career development, advancement opportunities, and a workplace where team members are valued and rewarded for their work. The role involves informing prospective renters about the community, processing applications and lease documents, coordinating resident move-ins and move-outs, and responding to resident concerns. The position requires schedule flexibility, and weekend hours may be assigned.

Requirements

Previous sales or customer service experience is required.
Proficiency with Microsoft Office programs.
Professional appearance in accordance with the team dress code policy.
Flexibility with work schedule; weekend hours may be assigned.
Reliable transportation and a valid driver’s license.

Nice To Haves

Previous experience in multi-family property management is preferred.
Previous leasing experience is preferred.
Experience using Yardi Voyager or related property management software is preferred.

Responsibilities

Present community information professionally to prospective renters and address their rental needs.
Provide accurate information about the community’s selling features and the surrounding area.
Build rapport with potential residents and respond to telephone and email communications in a timely manner.
Process prospective resident applications and follow up to maintain consistent communication.
Prepare lease contracts and other required documents.
Coordinate resident move-ins and move-outs according to procedures, document events, and communicate status to the appropriate departments.
Listen to resident complaints and help develop solutions.
Perform additional duties as assigned by the manager.