Leasing Consultant - Part Time

HOLLADAY PROPERTY SERVICES MID WEST INC•Elkhart, IN

11d

About The Position

The Leasing Consultant supports Holladay’s mission of enriching lives through investment and service by promoting the community and apartment rentals in a resourceful, gracious manner. The role assists current residents, works with office personnel in a customer-service environment, communicates the community’s benefits to prospective tenants, and rents apartments. Strong organizational skills and flexibility are important because daily priorities can change quickly. The position serves a 308-unit apartment community and includes marketing apartments, managing social media, coordinating community events, and working with prospective residents both in person and virtually. The Leasing Consultant may also be assigned work that benefits the property outside the office, including tasks in vacant apartments or on the grounds. Associates are expected to reflect Holladay’s mission and ENRICH values—Entrepreneurial, Nurture, Respect, Integrity, Community, and Health—in interactions with colleagues, clients, and stakeholders. This position has no supervisory responsibility. The description is not all-inclusive, and duties may vary by property.

Requirements

Valid driver’s license and a BMV record acceptable to the company’s liability insurance carrier.
Must not pose a threat to the safety and health of self or others.
Ability to read and follow instructions, warnings, and procedures.
Ability to learn apartment products, benefits, lease terms, software programs, and other real estate industry skills.
Confidence in the products and ability to handle objections from unhappy tenants or prospects.
Strong customer-service and telephone skills.
Effective, professional oral and written communication skills.
General office, keyboarding, and mouse skills.
Ability to handle and receipt cash.
Ability to comprehend and complete weekly reports and work on multiple projects simultaneously.
Ability to show vacant spaces and inspect grounds and facilities in rain, snow, heat, or cold.
Close vision and ability to adjust focus.
Regular ability to speak, see, hear, handle items, and communicate on the phone.
Ability to sit at a desk for up to 6 hours.
Ability to climb three flights of stairs several times a day while inspecting apartments or hallways.
Ability to stand, walk, sit, and occasionally reach, stoop, kneel, and crouch.
Ability to maintain mobility to complete job tasks in adverse weather conditions.

Responsibilities

Promote the community and apartment rentals to prospective tenants, explaining apartment and community benefits and lease terms.
Assist current residents with their needs and provide customer service for a 308-unit apartment community.
Communicate professionally with prospective residents and tenants in person, virtually, in writing, and by telephone.
Manage social media and market apartments.
Coordinate community events.
Maintain a professional image in all weather conditions.
Follow company procedures for proper key control; handle and receipt cash.
Learn and use software programs, complete weekly reports, and manage multiple projects simultaneously.
Show vacant apartments and inspect grounds and facilities, including in adverse weather conditions.
Perform other assigned tasks that benefit the property, including work outside the office.
Remain available to work evenings and weekends.