Patient Access / Patient Registration / Intake Specialist
Option Care Health • Little Rock, AR4d • Remote
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Patient Access / Patient Registration / Intake Specialist - REMOTE - Central Time Zone
Option Care Health•Little Rock, AR
•Remote
About The Position
The Patient Registration / Patient Access Specialist facilitates new patients’ transition to Option Care Health services, aiming to provide a consistent onboarding experience for patients and referral partners. Working with Sales, the specialist prepares patients for services and coordinates the aspects of their transition to home or alternate-site infusion services.
Requirements
- High school diploma or equivalent.
- At least two years of related experience.
- Ability to multitask and manage numerous referrals and priorities simultaneously.
- Ability to work in a fast-paced environment.
- Detail-oriented with a strong focus on quality.
- Strong customer service skills.
- Ability to troubleshoot, solve problems, and collaborate with cross-functional Sales and Operations team members.
Responsibilities
- Coordinate discharge and secure nursing and delivery in collaboration with patients, referral sources, Sales, Pharmacy, and Nursing.
- Create, communicate, and obtain required documentation for new referrals.
- Secure patients’ upfront payments and help identify payment options, including directing patients to financial assistance programs when appropriate.
- Support activities needed for clean claims, including following up on missing paperwork, and assist with denial management.
- Assist the Patient Registration Supervisor and Manager with special assignments as needed.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Bonding time off
- 401(k) retirement savings plan with company match
- HSA company match
- Flexible spending accounts
- Tuition reimbursement
- myFlexPay
- Family support
- Mental health services
- Company-paid life insurance
- Award and recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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